Effective: This Privacy Policy is effective as of the date of your first use of the Services. PLEASE READ THIS POLICY CAREFULLY BEFORE USING THE SERVICES.
You must be 14 years of age or older to use the Services. It is expressly prohibited for minors under the age of 14 to create or use an BitDoctor.ai account.
Your privacy is important to us, and we are committed to protecting it through our compliance with this privacy policy (“Policy”). The information provided below describes how and why we process your personal data, which you share with us and which we collect when you access or use our services, the BitDoctor.ai mobile and/or our BitDoctor.ai websites (“BitDoctor.ai Websites”) located at www.BitDoctor.aI (such services, BitDoctor.ai Websites are collectively referred to as the “Services”). Personal data (hereinafter “Personal Data”) means any information relating to an identified or identifiable natural person. Unless defined where used, capitalized terms used herein shall have the meanings given in the Terms of Use.
The information provided does not apply to third-party online websites, pages or services that can be accessed via hyperlinks through the Services. Clicking on those hyperlinks may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our Services, we encourage you to read the privacy policy of every website or mobile application you visit.
If you are a resident of the European Economic Area, Switzerland or the United Kingdom, please see our Compliance with privacy laws and regulations section below which details how we process your personal data in accordance with the Additional Privacy Laws and Regulations (defined below).
In connection with BitDoctor.ai, Personal Data we may process may include sensitive information about you. We always ask for your explicit consent, before any sensitive information processing activity (e.g. collection, storage, disclosure, etc.) happens, as described in this Policy.You can withdraw your provided consent at any time by deleting your account and uninstalling BitDoctor.ai.
To protect your privacy, certain Personal Data that we collect which can identify you as an individual is not stored. In particular, we do not store your facial image or video recordings when you use BitDoctor.ai. This information does not leave your device and is not stored on your device.
Bliv LTD (hereinafter: “BitDoctor.ai”, “we”, “us” or “our” and terms of similar meaning) is the organisation responsible for the use and processing of your Personal Data as described in this Policy.
We have appointed a Data Protection Officer (“DPO”) who is responsible for overseeing our privacy practices and questions in relation to this Policy. If you have any questions about this Policy, including any requests to exercise your legal rights (as detailed below), please contact the DPO using the following email address: [email protected]
Whenever you access or use our Services, we may process (e.g., collect, use, store, transfer, etc.) different kinds of Personal Data about you, depending on which BitDoctor.ai service you use: (a) the BitDoctor.ai (mobile/web) app, or (b) the BitDoctor.ai Websites. References to “DeepAffex” refer to BitDoctor.ai’s cloud-based software that determines your personal wellness data and measurements based on facial blood flow information collected by BitDoctor.ai. We will process the relevant personal data about you in accordance with this Policy, and as follows:
| Types of Personal Data Processed | Applicable Service (BitDoctor.ai Websites or BitDoctor.ai app) | Description/Purpose of Processing |
|---|---|---|
| Identification and Contact Data | BitDoctor.ai Websites | IP Address, and users may optionally provide contact details such as, First name, Last name, Email, Phone number, Company name, Country/Region, and a free form Message. |
| License Management | BitDoctor.ai (mobile/web) app | BitDoctor generated UUID assigned as an authorization token, returned to BitDoctor.ai as confirmation/verification of valid license registration NOTE: The device token is NOT bound with any user-information nor with any form of device-type attributes such as IMEI, serial-number, mac-address. An assigned token is used only to authorize/permit application transactions with the DeepAffex service. |
| Application Analytics | BitDoctor.ai (mobile/web) app | • App name/bundle-identifier/version – as reported by BitDoctor • Device OS Type (iOS, Android, Windows, Linux, MacOS, Browser) – as reported by BitDoctor Collected and processed at point of application registration/initiation of service use. |
| Identification and Contact Data | BitDoctor.ai (mobile/web) app | • IP address • Email address • Device token • Location data Collected and processed at point of application registration/initiation of service use and measurement requests. |
| Identification and Contact Data | BitDoctor.ai (mobile/web) app users may optionally register for access to the BitDoctor portal. If they do, an email address is collected. | • Email address or username Associated with the BitDoctor portal for access, verification, and password |
| Personal Demographics | BitDoctor.ai (mobile/web) app | To achieve more accurate Measurement results, the processing and analysis may also require or involve additional Personal Data including, but not limited to, the following: • Age • Weight • Height • Sex at birth An encrypted payload containing relevant data is generated and transmitted to BitDoctor |
| Images and Videos | BitDoctor.ai (mobile/web) app | When the service is in use, your device will capture, but does not store or transmit to BitDoctor, images and video through supported mobile device cameras for the purpose of extracting and analyzing the following: • Facial blood flow • Facial landmarks and features An encrypted payload containing relevant data, but not picture or video images, is generated and transmitted to BitDoctor. |
| Wellness Data and Measurements | BitDoctor.ai (mobile/web) app | Images and videos (see row above) are used by BitDoctor to provide Body Shape Index, Signal to Noise Ratio, Body Mass Index, BitDoctor.ai™ General Wellness Score, Heart Rate Variability, BitDoctor.ai™ Mental Score, BitDoctor.ai™ Physical Score, BitDoctor.ai™ Mental Stress Index, Waist-to-Height Ratio, BitDoctor.ai™ Vitals Score, Facial Skin Age, Breathing Rate, Pulse Rate, Irregular Heartbeat Count, BitDoctor.ai™ Physiological Score, or other similar derived data. This data is the output data generated from providing the Services as opposed to what is collected. |
| Log Data | BitDoctor.ai (mobile/web) app | When BitDoctor.ai is used, our servers automatically capture certain information about how a person uses BitDoctor.ai whether by log files, and scripts, including without limitation IP address, configuration information, information about interaction with our Services, device information, and the date, time and/or location that a measurement was taken. |
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your personal data (sensitive data included) by filling in forms or by corresponding with us by post, email or otherwise. This includes personal data you provide when you:
Third parties: We may receive personal data about you from third parties.
Cookies For BitDoctor.ai web we use so-called “technical cookies”, which allow us to recognize you as a returning user with each access. Such data is not passed on to third parties.
On the BitDoctor.ai Website, we also use Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the BitDoctor.ai Website may become inaccessible or not function properly.
We use the Personal Data you provide or which we collect from you. We have included below a list of all the ways in which we use your personal data and the lawful bases (where applicable) we rely on to do so.
For this purpose, we may share your Personal Data with other parties. Please see below.
We will only use your Personal Data for the reasons we have set above. If we need to use your Personal Data for any other reason, we will notify you via email and/or a prominent notice in BitDoctor.ai or on the BitDoctor.ai Website, and tell you the reason along with the relevant lawful basis, unless the law prevents us from doing so.
In general, we do not disclose the Personal Data about you to third parties without your consent or otherwise as specified in this Policy. We may disclose or share your Personal Data in the following circumstances:
We may share your Personal Data with third parties only in the ways described in this Policy, including as follows:
Our Services allow you to share your Measurements in various forms with others. For example:
We take the security of your data seriously. We have adopted industry standard practices in terms of security which include technical and organizational security measures. We take various steps to protect your Personal Data from unauthorized access, use or modification and unlawful destruction and disclosure. For example:
Please be aware that, despite our efforts, we do not warrant or guarantee that unauthorized access will never occur as no method of transmitting or storing information is completely secure.
[Purpose Limitation]: Personal Data will be retained only as long as necessary to fulfill the purposes for which it was collected, processed, and stored. Once these purposes are no longer applicable, the data will be securely deleted or anonymized. Third parties with whom we share your Personal Data are required to adhere to the same purpose limitation and must not retain your data longer than necessary for the specified purposes unless they have obtained explicit consent from you.
[Account Activity]: We will retain your Personal Data for as long as your account is active or as needed to provide you with our services. If you choose to close your account, we will retain your data for a minimum of 7 years to comply with legal obligations and resolve disputes, unless a longer retention period is required by law. Third parties that process your data on our behalf must also comply with this retention period and are obligated to securely destroy or return your Personal Data upon expiration of this period or upon your request.
[Legal Obligations]: Personal Data may be retained beyond account closure if necessary to comply with legal obligations, resolve disputes, or enforce agreements. This retention will be clearly documented and justified. Third parties must also comply with applicable legal obligations regarding the retention and destruction of Personal Data and must notify us immediately if they are unable to comply.
[Anonymization and Statistical Aggregation]: In certain circumstances, aggregated Personal Data that cannot identify you may be retained for long-term socio-demographic research, analytical, actuarial, or statistical purposes. This anonymized data may be used indefinitely without further notice. Third parties are prohibited from using your Personal Data for purposes other than those specified in our agreement unless they have obtained your explicit consent.
[User Rights]: Your rights to your Personal Data is clearly and explicitly outlined in the Your Rights section of this policy. Upon request, we will provide information on how to exercise these rights, including the process for data deletion and the implications of such actions. If your data is retained by third parties, we will ask that your rights are upheld in our contract obligations with them, if not in their own Privacy Data Policy.
[Breach Procedure]: In the event of a data breach involving your Personal Data, we will notify you and the relevant authorities as required by law. Third parties that process your data are required to inform us immediately of any data breaches affecting your Personal Data so that we can take appropriate action.
[Transparency]: We will endeavour to our best ability to provide clear information regarding our data retention practices in our privacy policy, ensuring that users understand how long their data will be retained and the reasons for retention. This includes details about third-party agreements and their obligations regarding data retention and destruction.
[Contact Information]: For further information on our Personal Data Retention Policy or to exercise your rights regarding your Personal Data, please contact us using the details provided at the end of this policy
All Personal Data processed and collected to provide our Services outside of the device in which BitDoctor.ai is installed is stored in one of various jurisdictions with cloud service providers managed by us.
You can ask us for more information about where we may transfer or store your Personal Data and how we will take steps to ensure your Personal Data is protected by using the contact details at the end of this Policy.
Your access to certain rights depends on the country in which you are based, and you may have certain rights in relation to the use of your Personal Data. If you wish to exercise your rights, please contact us at: [email protected]. You have the right to:
You have the right to be provided with clear, transparent, and easily understandable information about how we use your Personal Data, and about your rights. This is what we are doing, providing you with the information in this Policy.
You have the right to request access to your Personal Data and request a copy of your Personal Data that we store. If you have created a user account, you can view certain information directly from our Services on your user interface or by sending us a specific request.
You have the right to request that Personal Data that is incorrect or incomplete is corrected or completed. If you have created a user account, you can update certain information directly in your account or by sending us a specific request.
If we rely on your consent to the use of your Personal Data you have the right to, at any time, withdraw your consent. The consent withdrawal does not affect the legality of the processing carried out previously based on the consent. Please note that if you withdraw your consent, you may not be able to use our Services.
You can withdraw your consent connected to BitDoctor.ai at any time by deleting your account and uninstalling BitDoctor.ai.
You can at any time request that your user account be deleted. Moreover, under certain circumstances, you have the right to request that your Personal Data be deleted.
Please note that if you request the removal of your Personal Data, you may not be able to use our Services.
We may, however, still need to keep your Personal Data if we are obligated to keep certain data to fulfill legal obligations or to manage or defend legal claims.
You have, under certain circumstances, the right to request that the use of your Personal Data be restricted. If you have requested restriction of the use of your Personal Data, please note that you cannot use the platform during the time that the use of your Personal Data is restricted.
Certain use of your Personal Data is based on our or others’ legitimate interest. You may have the right to object to the use of your Personal Data based on a legitimate interest for reasons which concern your particular situation. In such a situation, we will stop using your Personal Data where the use is based on a legitimate interest, unless we can show that the interest overrides your privacy interest or that the use of your Personal Data is necessary in order to manage or defend legal claims.
You may have the right not to be subject to such type of automated decision-making about you, unless: (a) you gave us your explicit consent to use your Personal Data to make our decision; (b) we are allowed by law to make our decision; or (c) our automated decision was necessary to enable us to enter a contract with you.
You have the right to obtain a copy of certain information that you have provided to us in a structured machine-readable format which allows you to transfer your Personal Data to another recipient.
Subject to the applicable law, you are entitled to submit the above requests by contacting us at [email protected]
We will respond to all requests that we receive from users in accordance with applicable data protection laws. Subject to applicable laws, we reserve the right to refuse the request if it is manifestly unfounded or manifestly excessive. In these scenarios, we will inform you of the reasons why and your corresponding rights.
We may ask you to provide proof of your identity before we can answer your requests. In certain situations, depending on the jurisdiction in which you are based, we may not be able to respond to your request.
As our company is based in UAE, we comply with applicable UAEi privacy laws. If you are in the European Economic Area, the United Kingdom and Switzerland, we will also comply with the EU General Data Protection Regulation (“GDPR”) or the applicable data protection laws in the United Kingdom or Switzerland (“Additional Privacy Laws and Regulations”).
The data controller (the “Controller”) for the provision of the Services and for the processing of your information is the company who is providing you with the access credentials necessary to use and/or download the Services. BitDoctor.ai is processing your Personal Data as a Controller, as described in this Policy. Accordingly, this Policy also provides you with the additional information as set out in the GDPR and in the Additional Privacy Laws and Regulations.
We will only use your personal data where we have a valid lawful basis to do so in accordance with the applicable Additional Privacy Laws. Where we mention our “legitimate interests”, this is the lawful basis we rely on when we feel that it is necessary to use your Personal Data for a reason which is in our and/or your interests and which does not unfairly affect your rights over your Personal Data.
The processing of Personal Data is based on your consent and the necessity of the processing for the performance of the contract. The legal basis for the processing of sensitive data (health data) is your explicit consent.
The processing of Personal Data is based on our legitimate interest in developing/improving, ensuring the technical functionality and the security of our Services. Special categories of Personal Data (sensitive data) may be processed for statistical and research purposes focused on analyzing, developing and improving technical functionalities, and ensuring the security of our services in accordance with the appropriate safeguards (such as: pseudonymization or anonymization).
The processing of Personal Data collected on the BitDoctor.ai Website for “direct marketing, commercial communications” is based on your consent. Personal data collected on the BitDoctor.ai (mobile/web) app is not processed for this purpose.
All Personal Data of data subjects in Europe, the United Kingdom and Switzerland is stored in cloud service providers located in Germany. If we do transfer or store your Personal Data outside of Europe, the United Kingdom or Switzerland (the “regions”), as applicable, we will ensure we have put adequate measures in place to protect your Personal Data to an equivalent data protection standard as in the regions.
If you are in the regions, as a data subject, you have a right to lodge a complaint with the competent supervisory authority under the conditions provided in Additional Privacy Laws and Regulations or seek a remedy in the national courts if you think that your rights in relation to your Personal Data have been breached. However, we would be grateful if you could give us the opportunity to address your complaint in the first instance by using the contact details provided at the end of this Policy.
Facial blood flow data is classified as Video and Image data. When the service is in use, your device will capture, but does not store or transmit to DeepAffex, images and video through supported mobile device cameras for the purpose of extracting and analyzing the following:
An encrypted payload containing relevant data, but not picture or video images, is generated and transmitted to DeepAffex
We may modify and revise this Policy from time to time. Any information that we collect is subject to the version of the Policy in effect at the time such information is collected.
Any changes we make to our Policy in the future will be posted on this page, and where appropriate, you will be notified by email or notifications via BitDoctor.ai. We therefore encourage you to review the Policy from time to time to stay informed of how we are processing your Personal Data.
If you have questions, suggestions, or concerns about this Policy, or about our use of your Personal Data, please contact us at [email protected].
Asher Loo started his career in event management and later expanded it horizontally into film production, events, and advertising. Serving national clients such as Coca-Cola, Nestle and Ang Lee. He then ventured into real estate and promoted to Project Director and Partner of the firm within a year. Asher has also earned several prestigious awards during his entrepreneurship journey. After reaching his highest point in real estate, Asher ventured into the world of investments, including Cryptocurrencies and Fintech, and since 2019 Asher's mission is now to create a revolutionary programme in the Health and Pharmatech industry to improve quality of life and the wellbeing of mankind.